We offer refunds and exchanges within the first 5 days from the date of your purchase. If more than 7 days have passed since your purchase, we cannot offer any returns, exchanges, or refunds.
To be eligible for a return or exchange,
- the item must be unused and in the same condition as when you received it,
- the item must be in its original packaging, and
- items purchased on sale may not be eligible for return or exchange.
Additionally, we only replace items if they are found to be defective or damaged, based on an exchange request.
sunandcowghee@gmail.com
You acknowledge that certain categories of products/items may be exempt from returns or refunds. These categories will be identified at the time of purchase. For accepted return/exchange requests, once we receive and inspect your returned product/item, we will notify you via email. If the item passes our quality check, your return/exchange request will be processed according to our policies.